NEWS AND EVENTS
Sue Bowles of Ancillary Care Solutions serves as faculty member at AOTA’s Inaugural Leadership Development Program for Middle Managers
ACS professional helps to launch AOTA’s inaugural leadership development program
SCOTTSDALE, Ariz. – March 2012 – Ancillary Care Solutions (ACS), the nationwide leader in helping healthcare organizations establish and manage physical and occupational therapy programs, announced that Sue Bowles, its Regional Representative for California, Oregon and Arizona, recently served as a faculty member for the American Occupational Therapy Association’s inaugural Leadership Development Program for Middle Managers. This two-day program featured lessons on leadership, management, strategic planning and advocacy and was conducted by AOTA leaders and staff, including AOTA President Florence Clark.
Sue Bowles led an exercise that had participants break into small groups and analyze the strengths and weaknesses of a change one group member was experiencing on the job. Kylene Canham, stroke research assessor and pediatric care coordinator at the Rehabilitation Institute of Chicago, discussed her clinic’s transition from providing 5 to 6 days of care. The group thought that schedule flexibility, increased accessibility and the ability to see clients when they are most like themselves were among the elements supporting the change. Meanwhile, scheduling logistics, staff morale and questions of client transportation are some of the weaknesses of the additional day.
Bowles says strong leaders need to make these considerations before implementing any change. “These are the tools you need to use to thoroughly analyze the issue and make the decision that will have people’s best interests at heart,” Bowles says.
Sue Bowles has more than 20 years of healthcare management experience and has previously served as executive director of gift services at UCLA and manager of outpatient therapy services at Cedars Sinai Health System. At Cedars, she supervised therapy services and successfully developed a number of specialty programs, including cancer rehab, lymphedema, urinary incontinence, voice center, ergonomics and return to work evaluations, and driving and community re-entry programs. She has also served on the faculty of Mount St. Mary’s College in Los Angeles and is currently part-time faculty in the Division of Occupational Science & Occupational Therapy at the University of Southern California in Los Angeles. She received her Bachelor of Science degree in occupational therapy from the University of Puget Sound, master of business administration degree from Pepperdine University and most recently her doctorate in occupational therapy from the University of Southern California.
About Ancillary Care Solutions
Ancillary Care Solutions (ACS) is the nationwide leader in helping healthcare organizations, hospitals and physician groups develop and optimize the performance of physical and occupational therapy programs. In addition to providing financial, operational and compliance solutions that generate a substantial ROI, ACS offers real-time physical and occupational therapy benchmarking, productivity tracking and reporting through its Web-based TherapyWorks solution. Based in Scottsdale, Arizona, ACS currently works with healthcare organizations in more than 25 states. For additional information, visit www.ancillarycaresolutions.com.
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